★ Customer Reviews ★

See what others are saying:

82 reviews
91%
(75)
7%
(6)
0%
(0)
1%
(1)
0%
(0)
customer service

The online site was easy to use. Good selection of products. My only disappointment was the fulfilment. Even though I paid extra for express shipping, the order had to be fulfilled and then the express shipping was applied, so that was unfortunate because when I placed the order I thought I’d receive it quicker than I did. I’ll know for next time

Fabulous company

I have ordered twice now and each time my orders arrived within 2 days and I'm fully updated on their postage travel
Beautifully packaged, and arrive safe and sound
I love the layout of their website and the tutorials
Lovely to have such super service. Thank you gratefully restored

Excellent Service, love these products

I recently reached out to Gratefully Restored and they provided me with wealth of information. They are a pleasure to deal with and I plan to continue to rely on them for product and expertise. Thank you for your generosity for the Breast Cancer initiative.

awesome service

What a wonderful company to deal with. I asked questions and got answers very quickly. The site is easy to use and order. My order was processed the same day and I had my order two days earlier than was expected. Ordered paint and stencils. everything was well packaged and perfect when it was opened. If anyone is wondering about the stencils they are a very good quality, i am using them with encaustic (wax) art and not paint. They are holding up great. I will be ordering again.

Speedy service

Fast shipping and great packaging. I wish you are in Toronto. Will order more paints from you in the future. Thank you! Grace

Reviews

See what customers are saying about our products and services.
Based on 82 reviews
91%
(75)
7%
(6)
0%
(0)
1%
(1)
0%
(0)
customer service

The online site was easy to use. Good selection of products. My only disappointment was the fulfilment. Even though I paid extra for express shipping, the order had to be fulfilled and then the express shipping was applied, so that was unfortunate because when I placed the order I thought I’d receive it quicker than I did. I’ll know for next time

Fabulous company

I have ordered twice now and each time my orders arrived within 2 days and I'm fully updated on their postage travel
Beautifully packaged, and arrive safe and sound
I love the layout of their website and the tutorials
Lovely to have such super service. Thank you gratefully restored

Excellent Service, love these products

I recently reached out to Gratefully Restored and they provided me with wealth of information. They are a pleasure to deal with and I plan to continue to rely on them for product and expertise. Thank you for your generosity for the Breast Cancer initiative.

awesome service

What a wonderful company to deal with. I asked questions and got answers very quickly. The site is easy to use and order. My order was processed the same day and I had my order two days earlier than was expected. Ordered paint and stencils. everything was well packaged and perfect when it was opened. If anyone is wondering about the stencils they are a very good quality, i am using them with encaustic (wax) art and not paint. They are holding up great. I will be ordering again.

Speedy service

Fast shipping and great packaging. I wish you are in Toronto. Will order more paints from you in the future. Thank you! Grace

Great customer service

I couldn't have felt more warmly welcomed into the shop! My questions were answered and I was given a tour of the shop. Tons of stock and I went home excited and ready to tackle my projects! Thanks so very much!

Had such an amazing visit to your store today! Your knowledge of the products was outstanding. I look forward to future purchases with you in the future!
Again,many thanks!

Super Selection

Gratefully Restored is always fun to explore with their vast selection of paints and accessories. Lots of ideas for projects...sky's the limit with a little bit of imagination!

Fusion Mineral paint shipment

Thank you for promptly filling my order, it arrived very quickly and was very well packaged, thank you very much have a great day

Delivery

I am rating the delivery of my order which arrived in good time and was very well packed. I have not used the product yet but am anticipating a positive experience....

Special Effects Decorating

Excellent customer service, impressed by how quickly my order arrived, including back orders. Loved the product and now booking our first workshops.

Such a great store!!

I was so happy to find this great store in Baden ( close enough for me to visit). All the products I wanted to have in one place, and lovely personal service. I will be heading back there soon. I have only used part of my transfer so far, so I can hardly wait to use the rest. I'm getting lots of inspiration from the Fusion book I purchased as well.

Fast, efficient and accurate

I was pleased to find that Gratefully Restored had Fusion all in one stains. I had been looking everywhere for them. I usually purchase else where my fusion paints, but with such a great service and fast delivery, I will be ordering all my Fusion products through you. Thank you!

Wonderful

I stopped in a week ago and was thrilled that you carried ALL of the fusion line. Oh the wonderful stencils! James was so helpful and knowledgeable. I have been using fusion for several months and am a bit obsessed with my new “hobby” I highly recommend this dealer!!

Very satisfied

Great service. Reliable and fast. Thoroughly impressed.

Wonderful service!

James and his staff provide simply the best customer service possible. On-line orders are filled very quickly, and if there is any doubt or concern, they will reach out to you to ensure you are getting what you expect. Communication is clear, and pricing is competitive, especially when they have sales!! ;) Would 100% recommend this shop!

Fantastic service

Incredibly fast and really great service, and you get a complimentary Gratefully Restored writing pen.

Excellent customer service and top notch products